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Rental Info

HomeDirectionsRental InfoFor One-Time Users

For One-Time Users

Welcome to Sign Up for Membership

租借步驟說明文字圖片

How to rent a bike

  • Press "BIKES RENTING" on the self-service kiosk.

  • Then press "Single Rental", follow the steps to link your credit card and read the instructions for renting and returning the vehicle.

  • Select a Bike ( Please click on the dock number of the vehicle you wish to rent)

  • You can pick up your car when the "green light" starts flashing and beeping.

  • Hold the handlebars with both hands and pull back to get the bike.

How to return a bike

  • Find an empty dock with a blue light and align your bike's tires with the wheel alignment groove.

  • Insert the lock into the slot and make sure the "blue light is flashing" and the bike cannot be pulled out to complete the locking process.

  • When the blue light blinks and beeps, hover your card over the sensor for payment and the light flashes green to indicate a successful return.

DownloadYouBike APPApp StoreGoogle play

租借步驟說明文字圖片

How to rent a bike

1st Press, 2nd Swipe, 3rd Ride
  • Open the side menu on the YouBike app and click on "Login / Register".

  • Click "Single Rental" at the bottom of the screen and follow the steps to link your credit card.

  • Return to the Home screen and click "Scan" below.

  • point it at the screen of the bike and scan the QR code or enter the verification code for unlocking (if unable to scan the QR code in bright light, enter the verification code to unlock).

  • The “Pull the bike backwards” message appears on the screen. Please return it later to an empty YouBike 2.0 dock. Hold the handlebars with both hands and pull back to get the bike.

How to return a bike

Check the App for Returning Your Bike
  • Align your bike's tires with the wheel alignment groove.

  • Insert the lock into the slot.

  • The screen showing "Thank You" means you have returned it.

DownloadYouBike APPApp StoreGoogle play

Low Battery Alert

Please check the battery level on the screen first, and follow the instructions if any of the following reminders appears.

  • Return the bike promptly if the battery level is lower than 15%.
  • No power assist if below 5% during the ride.
租借步驟說明文字圖片

How to rent a bike

1st Press, 2nd Swipe, 3rd Ride
  • Open the side menu on the YouBike app and click on "Login / Register".

  • Click "Single Rental" at the bottom of the screen and follow the steps to link your credit card.

  • Return to the Home screen and click "Scan" below.

  • point it at the screen of the bike and scan the QR code or enter the verification code for unlocking (if unable to scan the QR code in bright light, enter the verification code to unlock).

  • The “Pull the bike backwards” message appears on the screen. Please return it later to an empty YouBike 2.0 dock. Hold the handlebars with both hands and pull back to get the bike.

How to return a bike

Check the App for Returning Your Bike
  • Align your bike's tires with the wheel alignment groove.

  • Insert the lock into the slot.

  • The screen showing "Thank You" means you have returned it.

YouBike 2.0 in white and yellow
can only be returned to YouBike 2.0 docks.
YouBike 2.0E in white and orange
can only be returned to YouBike 2.0 docks.