As of December 6, 2025, one-time rental users in Taipei should enroll in Public Bicycle Injury Insurance for YouBike 2.0 & 2.0E.
One-time rental users in Taipei may rent YouBike only after enrolling in Public Bicycle Injury Insurance starting December 6, 2025.
【How can one-time rental users enroll in Public Bicycle Injury Insurance? (mobile app only) 】
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YouBike Official App Version:
Please update the app to the latest version.
The app is available for both IOS and Android version, please check the version meets your phone's OS specifications.
▶ iOS: Link
▶ Android: Link -
The features of the YouBike app may vary slightly based on version and features upadates. Please refer to the latest vesion for the information.
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If you're currently using an unsupported app version, please update to the supported one.
【Q&A】
Q: Can I rent a YouBike without insurance while using the one-time rental service?
A: No. If the local goverment requires insurance by regulation, users are not permitted to rent a YouBik without the it.
Q: If I haven't enrolled in the insurance, can I rent a YouBike 2.0?
A: Without the insurance, one-time rental users in Taipei can't rent YouBike (both YouBike 2.0 & 2.0E)
Q: What should I do if I don't see the section to enroll in the insurance?
A: Please update the YouBike app to the latest version to see the enrollment section.
If you have any questions, please contact us via YouBike AI assistant, customer service email, customer service hotline.
YouBike Taipei Customer Service Center: 1999 (ext.5855) / 02-8978-8822