As of January 1, 2026, YouBike members and single rental user (temporary member) in Taipei City 、New Taipei City and Taoyuan City should enroll in Public Bicycle Injury Insurance for YouBike 2.0 & 2.0E.
YouBike members and single rental user (temporary member) in Taipei City、New Tapei City and Taoyuan City may rent YouBike 2.0 & 2.0E only after enrolling in Public Bicycle Injury Insurance starting January 1, 2026.
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【Insurance Enrollment Guide】
1. Single Rental User (Temporary Member) enroll in Public Bicycle Injury Insurance is mobile app only.
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YouBike Official App Version:
Please update the app to the latest version.
The app is available for both IOS and Android version, please check the version meets your phone's OS specifications.
▶ iOS: Link
▶ Android: Link -
The features of the YouBike app may vary slightly based on version and features upadates. Please refer to the latest vesion for the information.
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If you're currently using an unsupported app version, please update to the supported one.
2. YouBike members can enroll in the Public Bicycle Injury Insurance through the official website or the YouBike official app.
A. The YouBike official app：
Ｂ. The official website：
【Q&A】
Q: If I haven't enrolled in the insurance, can I rent a YouBike 2.0?
A: Without the insurance, YouBike members and single rental user (temporary member) in Taipei City、New Tapei City and Taoyuan City may not rent YouBike 2.0 & 2.0E only after enrolling in Public Bicycle Injury Insurance starting January 1, 2026.
Q: What should I do if I don't see the section to enroll in the insurance?
A: Please update the YouBike app to the latest version to see the enrollment section.
If you have any questions, please contact us via YouBike AI assistant, customer service email, customer service hotline.
YouBike Taipei Customer Service Center: 1999 (ext.5855) / 02-8978-8822
YouBike New Taipei City Customer Service Center: 1999 / 02-8979-1122
YouBike Taoyuan City Customer Service Center: 1999 / 03-286-8222