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If you have any questions or feedback on the use of our services, please call us at any of our regional service numbers to let us know.
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Regional service numbers
| Area | YouBike 1.0Service number(24-Hour) | YouBike 2.0Service number(24-Hour) | Service E-mail |
|---|---|---|---|
| Taipei City | YouBike 1.0(24小時)- | YouBike 2.0(24小時)02-8978-8822 | service-taipei@youbike.com.tw |
| New Taipei City | YouBike 1.0(24小時)02-8978-5522 | YouBike 2.0(24小時)02-8979-1122 | service-ntpc@youbike.com.tw |
| Taoyuan City | YouBike 1.0(24小時)03-286-8833 | YouBike 2.0(24小時)03-286-8222 | service-taoyuan@youbike.com.tw |
| Hsinchu County | YouBike 1.0(24小時)- | YouBike 2.0(24小時)03-659-1122 | service-hsinchu@youbike.com.tw |
| Hsinchu City | YouBike 1.0(24小時)- | YouBike 2.0(24小時)03-659-0022 | service-hccg@youbike.com.tw |
| Hsinchu Science Park | YouBike 1.0(24小時)- | YouBike 2.0(24小時)03-659-0022 | service-hccg@youbike.com.tw |
| Miaoli County | YouBike 1.0(24小時)037-558811 | YouBike 2.0(24小時)037-558822 | service-miaoli@youbike.com.tw |
| Taichung City | YouBike 1.0(24小時)- | YouBike 2.0(24小時)04-2369-6922 | service-taichung@youbike.com.tw |
| Chiayi County | YouBike 1.0(24小時)- | YouBike 2.0(24小時)05-294-9522 | service-cyhg@youbike.com.tw |
| Chiayi City | YouBike 1.0(24小時)- | YouBike 2.0(24小時)05-294-9222 | service-chiayi@youbike.com.tw |
| Tainan City | YouBike 1.0(24小時)- | YouBike 2.0(24小時)06-300-9966 | service-tainan@youbike.com.tw |
| Kaohsiung City | YouBike 1.0(24小時)- | YouBike 2.0(24小時)07-262-6288 | service-kaohsiung@youbike.com.tw |
| Pingtung County | YouBike 1.0(24小時)- | YouBike 2.0(24小時)08-884-9888 | service-pingtung@youbike.com.tw |